At Venus Matrimony USA, we are committed to providing high-quality matchmaking services for the Indian community in the United States. All payments made for membership plans, profile verification, and matchmaking services are non-refundable, and once a membership is activated, it cannot be canceled, transferred, or refunded, regardless of usage. Users may cancel their subscription at any time, but cancellation does not entitle them to a refund, and access to paid features will continue until the subscription period ends.

Refunds will only be considered in exceptional cases, such as wrongful charges due to a technical error, duplicate payments, or a failure on our part to provide the agreed-upon service. If a user believes they are eligible for a refund, they must request it within 7 days of the transaction by providing proof of payment. Refund requests should include the user’s registered details and payment receipt, and if approved, refunds will be processed within 10-15 business days through the original payment method.

It is important to note that Venus Matrimony USA does not guarantee a successful match, as matchmaking is based on user preferences and availability. Therefore, refunds will not be provided if a user is unable to find a match during their subscription period. We reserve the right to update this refund policy as necessary, with any changes communicated via email or on our website.

For refund-related queries, users can contact us at info@venusmatrimonyusa.com, By using our services, users agree to this Refund Policy, understanding that all purchases are final unless stated otherwise under the exceptions outlined above.